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Participant
January 9, 2024
Question

I lost all videos in queue on Adobe Media Encoder due to a power surge

  • January 9, 2024
  • 2 replies
  • 276 views

I had a queue up with a couple of edited videos that I spent a ton of time on. And then a power surge occurred which made my computer shut down and I turned it back on and all of the videos are gone from the queue. And I don't know how to get them back.

2 replies

Participant
March 27, 2025

Hey it's probably way too late for you but I've had the exact same today, and hopefully I can save some frustration if someone's working like me and sometimes exports multiple different items from the same project without different saves. 

 

I discovered you have a replica source files for each queue item saved as temporary files (in windows under AppData>Local>Temp), which you can open like any old project file and export again.

Peru Bob
Community Expert
Community Expert
January 10, 2024

Place them there the same way you did previously.

 

You may want to consider using an Uninterupted Power Source like these:

https://www.amazon.com/s?k=ups&crid=YOL75URWDB7R&sprefix=ups%2Caps%2C120&ref=nb_sb_noss_1