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ESGraphx
Participant
April 14, 2022
Answered

Ingest Preset Dialogue Box Not Showing

  • April 14, 2022
  • 2 replies
  • 445 views

Hello,
I was hoping someone could help me with creating an ingest preset in Media Encoder. I have already created an encoding preset so I would then have to create the ingest preset as well. However, when I click "create ingest preset" from the plus icon, the only thing that shows up is "New Preset" under my encoding preset and no dialogue box appears for me to actually edit the settings. I have also tried right clicking on the new preset and selecting preset settings but nothing happens then either

 

 

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Correct answer Sven S

This issues is fixed with version AME V23.3. Please update to the latest Beta or final AME version for this fix. Thanks.

2 replies

T
Travis21833182s41h
Participant
October 4, 2023

Have you found a solution to this? Been having this issue for a while and its really starting to become a problem. 

S
Community Manager
Sven SCommunity ManagerCorrect answer
Community Manager
October 4, 2023

This issues is fixed with version AME V23.3. Please update to the latest Beta or final AME version for this fix. Thanks.

MeKevinB
MeKevinB
Known Participant
December 31, 2022

I'm seeing the exact same issue. ME is giving the dialogue box to create a new encoding preset when choosing to create a new ingest preset. This is highly annoying. In my screenshot you can see that it tells me a new ingest preset was selected but the options in the dialogue are the exact same as when creating a new encoding preset. What am I missing?

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