Issues exporting ZOOM videos and Screen-capture videos

Forum|Forum|5 years ago
April 12, 2021
2 replies
407 views

I've started working a lot with videos recorded during zoom meetings and also recorded using screen-capture software.

Premiere and Encoder seem to have a difficult time exporting these files.

It will begin the encoding process, then at some point it will just either freeze-up or just fail.

Encoder does seem a bit buggy since last couple of updates as I've had some other issues. But with these zoom/Screen capture videos, the issue is almost 100%.

I recently encoded about 24 hours of AVI videos to mp4 with no issues, and some of those files were 12 hours long.

I'm trying not to just use Software Only encoding to see if that helps.

This topic has been closed for replies.

timbishop4000Author

Inspiring

UPDATE:

I know this is somewhat of a recent problem going back just a few months.

Sure enough, I did the project in Adobe Premiere 2018/Encoder 2018 and it worked fine.

There is definitely something glitchy with 2020 and 2021 regarding exporting. I'm getting misfires all over the place all the time.

timbishop4000Author

Inspiring

Also, when trying to export these screen-capture/ZOOM video files in Encoder 2021, it would cause Google Chrome to freeze up. And sometimes it would cause my second monitor to lose connection and it would go black. I would have to restart the computer to get everything back to normal.

Peru Bob

Community Expert

Please use the free MediaInfo and post a screenshot the properties of your media in tree view:
https://mediaarea.net/en/MediaInfo

Many users are having issues with VFR. If the file is variable frame rate, use Hand brake to convert to constant frame rate:
https://handbrake.fr/downloads.php
Here is a tutorial:
https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

timbishop4000Author

Inspiring

Yeah, I have Handbrake, a program I purchased for a few bucks. I pay several hundred dollars a year (for over 2 decades) for Adobe products.

Why does an off-the-shelf software do better than a tool made for professionals?

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