ISSUES WHILE EXPORTING FROM AFTER EFFECTS TO MEDIA ENCODER

Question

Hi everyone, PLEASE HELP ME! I'M DESPERATE!!!

It's already been a week since my Media Encoder started having issues while exporting. Every time I try to export a video from After Effects, Media Encoder quits 8 seconds before the end of the video, saying "failed". I don't really know hoe to solve this problem. Here below I've pasted what I've found written about the failed exportation:

"Export Error

Error compiling movie.

Accelerated Renderer Error

Unable to produce frame."

Error code: -1609629695

Sumeet_Kumar_Choubey · Answer

Hi cristina220610693sfc,

We're sorry about the poor experience. Please try these steps & check if it's exporting properly.

Switch the Renderer to Mercury Playback Engine Software Only.
Set Performance to Software Encoding under Export Settings > Video tab > Encoding Settings.

Let us know if it helps.

Thanks,

Sumeet

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded