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Clem5D90
Participant
Dec 6, 2021 6:01 PM UTC
Question

Issues with Adobe Media Encoder

Media Encoder is not working. I can open it frome After Effect, but it says that it can not find my comp. 

When I drag it inside AME it tries to connect to the project forever. Nothing more happen. I uninstalled the app and installed it again (for AE and AME). Same issues. It's impossible to export anything.

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    5 replies

    rafael22358748jsqy
    Participant
    Dec 24, 2021 8:57 AM UTC

    I've found a sad solution, but it worked for me and my client. Exporting directly from AE and then drag de .mov video inside AME, so I can create an H.264 clip. 

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    gupta shivangi
    gupta shivangi
    Legend
    Dec 22, 2021 12:12 PM UTC

    Hi all,

     

    We're sorry for the trouble. Could you test the issue after disabling the Hardware encoding under Preferences > Media?

    Let us know the outcome.

     

    Regards,

    Shivangi

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    rafael22358748jsqy
    Participant
    Dec 22, 2021 3:38 PM UTC

    This doesn't work. ME keeps connecting... forever. Mine failed inmediatly after 3 succesfull videos created from the same AE comp.

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    default10p7g5zsni1z
    Participating Frequently
    Dec 7, 2021 12:36 AM UTC

    same here, it connects forever to the project and seems stuck, could not render anything so far.

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    ijijojajo
    Participant
    Dec 6, 2021 6:47 PM UTC

    Same problem for me. Uninstalling and disinstalling doesn't work, using the "Queue in AME" button in AE neither... 

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