m4v audio doesn't import?

Forum|Forum|7 years ago
May 17, 2018
3 replies
6486 views

When I import m4v files into premiere or encoder, it does not bring in the audio. There is audio in the file. How do I make it import the audio as well?

I have a library of m4v files I'm trying to re-export as mp4 or mov files. I did a batch and lost the audio on all of them.

This topic has been closed for replies.

Correct answer Alaric_Rocha

That's been my work around, to export the audio in quicktime, then bring them in separately. However I have a library of about 600 video clips. I'd rather not go through each one. I was hoping to find a way to get encoder to see the audio and then batch encode over the weekend.

If the earlier version of PR sees the audio, does the earlier version of encoder? If so, can we make this version of encoder do that, or can I go back to the older version temporarily for this project?

thank you!

Alaric

It worked! I downloaded the 2017 version of encoder and it brought in the audio! Now I can batch encode them to mp4 files and use them in the updated premiere.

thanks!

A

Aleksandra34898636yp17

Participant

I just had the same issue, when in Adobie Premiere I exported my video as m4v and it didn't bring audio with it. When I play the video the audio doesn't play.

E

eckiAMETeam

Adobe Employee

I would like to repro. Which OS? Which versions of PPro and AME? Which source material? Which export preset?

F

Florian Droste

Participant

please fix - i convert old dvd into mpeg´s and some ot the vod´s have sound after export others don´t ... its a hassel to check if it worked and find crazy worarounds. Other than that the software is great

kulpreet singh

Inspiring

Hi alaric,

Can you please confirm if the issue that you were facing has been resolved or not?

In case if it hasn't been fixed yet, share more details and we will try to help.

What is the source of your media & where exactly are your media files located?
Have you tried importing your media after cleaning the Media Cache?
Is it possible to share a sample file?

Thanks,

Kulpreet Singh

A

Alaric_RochaAuthor

Inspiring

It has not. No one answered my question.

I will try to upload a sample file. I have many m4v files that have audio when played in quicktime, but when I import into premiere or encoder, they do not bring in the audio. Do you have any ideas?