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Participant
Jul 29, 2021 4:05 AM UTC
Question

media coder not responding

After the new update, my media coder keeps saying "application not responding". I tried uninstalling and reinstalling but nothing has changed.

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2 replies

Ko.Maruyama
Community Expert
Community Expert
Jul 31, 2021 1:02 AM UTC

Did you uninstall all previous versions?

If you're trying to launch it via another app (from Pr or Ae), make sure you have the same version on each software. 

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Adobe Employee
Jul 30, 2021 11:04 PM UTC

Hi xnre,

 

We're sorry about the poor experience. We can get this checked. Let us know the system specs (OS, CPU, GPU & RAM). Also, is it getting non repsonsive while doing anything specfic or is it random?

 

Thanks,

Sumeet

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