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Rameez_Khan
Rameez_Khan
Legend
August 21, 2020
Question

Media Encoder 14.3.2 is now available!

  • August 21, 2020
  • 6 replies
  • 1588 views

Adobe Media Encoder 14.3.2 is now available for download from the Creative Cloud desktop application. This new version includes the following new features and bug-fixes:

 

What's new?

  • Support for footage from the Sony A7S Mark III camera
  • Enable or disable Color Decision Lists for RED footage

 

What's fixed?

  • Fixed a crash that may occur during batch import or export on a system with NVIDIA GPU without NVENC
  • Fixed an issue where Media Encoder hangs when selecting the Output Name hot text in the Export Settings dialog

 

Complete documentation:

Fixed issues

Known issues

 

How do I update Media Encoder?
To update Media Encoder, open the Creative Cloud desktop application and click Update.

What should I do if I don't see the update in my Creative Cloud desktop application?
Click Help > Check for Updates from the Creative Cloud desktop application to refresh it.

This topic has been closed for replies.

6 replies

S
Swami5E66
Participant
September 10, 2020

MEDIA ENCODER DOES NOT WORK AND HASN'T WORK FOR THE LAST 2 VERSIONS.

IT JUST DOESN'T WORK, PERIOD.

L
loriannaa78263064
Participant
September 9, 2020

MEDIA ENCODER DOES NOT WORK WITH PREMIERE PRO

J
Jessica98A617595275
Participant
September 5, 2020

Hello, 

After recent Mac update (Catalina 10.15.6) and recent Encoder/Adobe update I can no longer import mov files into the encoder that I created in iMovie. Nor can I open this in Adobe software. There is no pint to your products at this moment. 

 

Error message in encoder is:

 

Why on Earth is something so basic telling me to check if the file exists when it works in quick time and in iMovie? Why can't I import these mov files into the program(s)? What permissions is it talking about (everything has read + write). How do i fix this, I pay monthly 

Shivangi_Gupta
Community Manager
Shivangi_GuptaCommunity Manager
Community Manager
September 8, 2020

Hi there,

Thanks for sharing this. This does not look ideal. Could you share a sample file with us? We'd like to test the issue at our end.

Looking forward to your response. 

Regards,

Shivangi

    J
    Jessica98A617595275
    Participant
    September 18, 2020

    Hello, 

    Here is a sample clip I quickly cut in iMovie in a way I've always made it settings no different. I like to use the Adobe Encoder so I save in Mp4. I am also unable to bring these .mov's into After FX to render from there. Please help! What has changed that I am missing? 

     

    https://drive.google.com/file/d/1H9KmFSkuYZumHpE32MfhcN6O--eAox75/view?usp=sharing

     

    Thank you.

    zhihongwang
    zhihongwang
    Participant
    August 28, 2020

    after the latest update Encoder Export time like 2 times longer than it used to be. any idea? 

    Shivangi_Gupta
    Community Manager
    Shivangi_GuptaCommunity Manager
    Community Manager
    August 31, 2020

    Hey there,

    We appreciate you writing in. It is not possible to jump to a conclusion without details. Could you share more information about it?

    • What are your system details(OS, RAM, GPU, etc)?
    • Are you transcoding a file or creating a proxy or exporting a .prproj/.aep file?
    • Have you applied any special effects?

    Looking forward to your response.

    Thanks,

    Shivangi

    zhihongwang
    zhihongwang
    Participant
    September 1, 2020

    I am using windows 10 , 

    CPU: 3950X AMD

    RAM: 32G 3600

    Graphic : 2080 Super

    I use beauty box from Digital Anarchy effect

    but seems PR and Encoder the latest version doest support it well 

    I edit videos in PR and export in Encoder like I used to do but the latest version takes longer 

     

     

    R
    Rick0D4C
    Participant
    August 22, 2020

    Why aren't my m2ts files no longer supported? I've been using media encoder ONLY to convert m2ts to mxf so it's pretty much useless now... If this is not fixed I'll have to cancel my account!

    Shivangi_Gupta
    Community Manager
    Shivangi_GuptaCommunity Manager
    Community Manager
    August 25, 2020

    Hey Rick,

    This does not sound ideal. Could you share more details about what happens when you transcode your m2ts files to mxf using AME?

    We're here to help.

    Thanks,

    Shivangi

    Carlo Romano
    Carlo Romano
    Participant
    September 11, 2020

    I have the same problem, if I put m2ts files into Premiere it's possible to convert but if I import files into Media Encoder the response is "Media not supported". Why?

    시
    시연5F93
    Participant
    August 22, 2020

    MEDIA ENCODER DO NOT WORK... for 12 hours.. VERSION IS 14.3.2.

    There is a delay in the work!!!!!!!!

    SO I ask for your compensation for this.

    Shivangi_Gupta
    Community Manager
    Shivangi_GuptaCommunity Manager
    Community Manager
    August 25, 2020

    Hi there,

    We're sorry for the inconvinience. We'd like to offer help. Are you still experiencing any issues with AME 14.3.2?

    Let us know.

    Regards,

    Shivangi

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