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CBC Academy
Participant
January 4, 2021
Question

media encoder 14.7 crash

  • January 4, 2021
  • 1 reply
  • 205 views

Hi everyone. I have been having a crash problem in media encoder for a while. I have a good computer. (processor: Amd ryzen 9 3900x, video card: MSI Radeon RX 5700 Gaming X) what do I have to do? can you help me please ?

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    1 reply

    Erlan Rots
    Erlan Rots
    Known Participant
    January 11, 2021

    If you take a look at some of the other posts here, it seems it is an issue with the latest update of AME and AMD drivers. Seems most of us have a similar build as yours and it began right around the time both of those updates came out. My suggestions to anyone experiencing this is not to waste your time trying to fix it, many of us have already tried everything and it's not working. Render through the render queue integrated into Premiere and After Effects and then re-render through Handbrake if you have to. 

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