jackiet44678189

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Question

Media Encoder 15.2 not launching/opening properly

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My Media Encoder is not launching. the previous version never launched either. I have tried reinstalling, and I have tried deleting the Cache files for Media Encoder included in the library folder. I am running iMac 27 inch 2017. What am I missing? It says Error has Occurred after launch screen.

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Participant

SAMEEEE! i deleted it 3 times and shut down my entire computer i dont know why its not working

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Joost van der Hoeven

Community Expert

Community Expert

Can you please share some more system info? Like exact OS version, CPU, RAM, GPU vRAM? Thanks.

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Legend

Hi there,

We're sorry to hear that. I understand AME does not launch at your computer.

What error do you get when the application fails to launch?

Are you using macOS 11.4? If not, which one do you have?

Please share more details. We're here to help.

Regards,

Shivangi

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jackiet44678189Author

Participant

Yes, Thank you

It says Midea Coder has quit unexpectedly, with no error code I could see.

I am running 11.4

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