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J
John L @MNR
Participating Frequently
July 2, 2018
Answered

Media Encoder 2018 encode fails when resizing

  • July 2, 2018
  • 2 replies
  • 1065 views

I have an H264-encoded video (.mp4), 1920 x 1080, output from PremierePro/Media Encoder 2018 on Mac.  Client also wants a Windows Media (.wmv) version in 12080 x 720.  ASFAIK, I can't output that on my Mac, so I imported the .mp4 output from the Mac into Media Encoder 2018 Windows.  Selected the Windows Media preset, and in Basic Video Settings changed frame size to 1280 x 720 (other settings: Codec - Windows Media Video 9; VBR 2-pass constrained).

Encoding fails.

Am able to transcode to .wmv if frame size is same (1920 x 1080) as original.  After transcoding successfully to original size, I tried transcoding to smaller size again.  Now, Encoder "thinks" it has transcoded the entire 5:29 video in about 1/2 second -- but there is no file actually created.

I can go back and output a resized file on the Mac side, I suppose, then encode at same size on Windows machine -- but shouldn't Media Encoder Win be able to resize the frame?? (Otherwise, why even bother to include that parameter?)

Any thoughts/suggestions appreciated.

JL

This topic has been closed for replies.
Correct answer Dmitri Graf

After talking to John, this is an issue in Win7 sdk we use, the issue does not exist in Win 8.1 nor Win 10.

2 replies

Dmitri Graf
Adobe Employee
Dmitri GrafCorrect answer
Adobe Employee
October 1, 2018

After talking to John, this is an issue in Win7 sdk we use, the issue does not exist in Win 8.1 nor Win 10.

Kevin J. Monahan Jr.
Community Manager
Kevin J. Monahan Jr.Community Manager
Community Manager
July 26, 2018

John L MNR,

This might be your issue: "H.264 is not a suitable codec to use for .WMV": Re: Exporting to wmv

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
J
John L @MNRAuthor
Participating Frequently
July 27, 2018

Understood, but was not trying to use H.264 within WMV — was trying to transcode to Windows Media & WMV9, and resize in same pass.  As I noted, transcode was successful when staying at same frame size, failed when resizing.

J
John L @MNRAuthor
Participating Frequently
September 24, 2018

In case anybody's listening (Adobe obviously is not) -- I'm still having the same issue.  If I attempt to resize a video in the same pass as I'm encoding into a WMV file, Media Encoder fails the encode.  If I'm trying to do it as part of a queue, the entire queue fails.  Am I the only guy having this issue? 

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