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howardy3403701
Participant
Nov 12, 2019 3:46 PM UTC
Question

Media Encoder 2018 is disappeared from CC

Few days ago, My media encoder autonatically updated to 2019 (Which is wierd cause I close the check box to avoid automatically update.), though this cause the error since I am still using old version of AE and primere and seems the Dynamic link won't work between them
(I don't wanna update them cause some of my projects are still working)

And I couldn't find the old versions on Creative Cloud to re-install the 2018 Media Encoder CC.

I really need some suggestions to help me through this situations....

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1 reply

stefanh80464429
Participant
Nov 13, 2019 2:33 PM UTC

same issue here with AE. i managed to install AE2018 by downloading it manually from here:

https://helpx.adobe.com/download-install/kb/creative-cloud-apps-download.html

but this is unfortunatly the first release & i still could find a way to update to the latest 2018 version. heeelp please!

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