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christian3
Participating Frequently
January 21, 2020
Répondu

Media Encoder 2020 don´t start Queue Rendering

Hello.

Please help me. I had a licensing problem with my credit card, but it´s now solved and all adobe application now starts again without any license-error-messages. Just Media Encoder has still problems and I am not sure, if this has something to do with the license-problem. Media Encoder starts normaly when I send a render-job from Premiere to the queue. The queue is shown correctly and when I click start, nothing happens. I already deleted all cache-files in the folder and also through the Media-Encoder-Menu. The problem is still the same. I also restarted the notebook already more then once, I have deinstalled Media Encoder and installed it new. I have no more ideas but I should deliver a video to my customer till tomorrow.

I have Win10 Pro with all Updates

My Notebook is: Intel i7-6700HQ CPU, 32GB RAM, Nvidia GeForce GTX 960M (all updates), Intel Graphics 530 (all updates)

Doesn´t matter if I try to render with CUDA or without, or just software-rendering. always the same = nothing. But Media Encoder doesn´t shut down. I can stop rendering and start again but just the green-point-button changes the icon. This is all what happen.

I hope someone can help me.

Ce sujet a été fermé aux réponses.
Meilleure réponse par Sumeet_Kumar_Choubey

Hi there,

 

We are investigating a similar issue wherein the use of markers can cause some issues with export. You may try the steps mentioned in this article and check if it helps.

 

Thanks,

Sumeet

5 commentaires

Adobe Employee
Sumeet_Kumar_ChoubeyRéponse
Adobe Employee
January 23, 2020

Hi there,

 

We are investigating a similar issue wherein the use of markers can cause some issues with export. You may try the steps mentioned in this article and check if it helps.

 

Thanks,

Sumeet

    mjohanning
    Participant
    February 19, 2020

    Deleting the markers worked for me.

    christian3Auteur
    Participating Frequently
    January 21, 2020

    Now I downgraded to version 14.0 from 14.0.1 and now it works. Thank you Adobe for this f*cking update 14.0.1. 😞

      douglasolsen
      Participant
      January 22, 2020

      Thanks for posting the solution. Just wasted an hour trying to figure out what the problem was.

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