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AvisionProd
AvisionProd
Known Participant
November 23, 2019
Question

Media Encoder 2020 Filling Temp Directory on Main drive.

  • November 23, 2019
  • 2 replies
  • 4120 views

I posted this is the Premeire Section believing it was Premiere causing the issue. It turns out it is Adobe Media Encoder. Should AME still use the standard temp folder on the root drive???? When ever I render out a project, I get about half way when I am prompted by Windows that the Temp directory is full. I have 50Gb free on it BUT I have set cache and database files for another drive, X: which is an internal SSD. I have pointed ALL adobe products to this location and I assumed it would also use that for AME temp files. Is there a way to change where AME stores the temp files as it renders a project?

 

Any help appreciated. PS. I didn't have this issue with previous versions of Creative Cloud. This has only started when i updated to 2020.

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2 replies

T
Test Screen Name
Legend
November 27, 2019

I'd say the TEMP folder is the correct one to use, it is the recommended place. Have you considered moving the TEMP folder setup in the system? https://blogs.msdn.microsoft.com/astebner/2006/01/15/how-to-change-the-temporary-folder-if-you-run-out-of-space-while-burning-a-dvd-in-media-center/

    Shivangi_Gupta
    Shivangi_Gupta
    Legend
    November 27, 2019

    Hi there,

     

    Thanks for reaching out. Ideally, we can select the location only for cache files. However, I'm not jumping to conclusion. I'll check if it is possible to change the location of any temp files created.

     

    • Which version of the macOS are you using?
    • Does it happen only with AME?

     

    Looking forward to your response.

     

    Thanks,

    Shivangi

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