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UNH_CPA
UNH_CPA
Participant
December 6, 2019
Answered

Media Encoder 2020 is changing 120fps clips to 60fps

  • December 6, 2019
  • 8 replies
  • 12515 views

When I transcode 120fps .mp4 files using Apple ProRes 422 HQ it will change the clips to 60fps. It should just be using the same frame rate as the source footage. Other clips that I transcode that were shot at 24, 30, 60 all have a matching output framerate, it's only the 120fps shots that are being changed.

 

I don't have this issue when I use Media Encoder 2019. Any ideas what is happening??

    This topic has been closed for replies.
    Correct answer Shivangi_Gupta

    Hi erich41370341,

     

    Were sorry for the delay in response. The product team was not available because of the holidays. I discussed the issue with them.

    This feature of exporting a file in Apple ProRes 422 HQ codec with 120fps is not present inside Adobe Premiere Pro as of now.  I would request you to add your voice on the feature request post shared by one of the users above. Here's the link: https://adobe-video.uservoice.com/forums/911308-media-encoder/suggestions/39164290-bug-prores-limited-to-60fps-in-media-encoder-20%C2%A0

    I can not provide you any estimated time or date about the feature implementation, however I assure you that the product team has been notified about this.

     

    Thanks,

    Shivangi

    8 replies

    E
    Eric Glam
    Participant
    October 31, 2021

    I'm afraid it's not Adobe's fault. It's actually Apple's fault.

    You see, if you read the ProRes White Paper published by Apple (pages 23-25), you'll see that the codec supports up to 60p in all resolutions.

    So Adobe can only support the official spec. 120p is NOT supported. It's up to Apple to update their codec, and then 3rd party apps can update accordingly.

    B
    Brett_Kosmider
    Participating Frequently
    October 22, 2021

    For anyone looking for a solution to this problem I suggest you check out EditReady by divergentmedia which was recently acquired by Hedge. As of right now, October 2021, Edit Ready can transcode 120fps media to ProRes. Let's hope it sticks! An alternative might be Apple Compressor, but after I upgraded to Big Sur, Compressor is no longer able to send media to the queue.

     

    Good luck out there.

     

    BK

    yaprod
    yaprod
    Participant
    September 29, 2020

    Hi everyone,

    First, t've chat this morning about the same problme with the adobe support service and it seam that THEY DON'T CARE ABOUT THAT. They've ask me, as for you, to fill this f***ing suggestion form.

     

    I've found a solution for my use, which is working inside of premiere with ProRes 100p footage.

    1 - Inside Media Encoder : import cilp > right click on it > interprate footage > Assume this framerate : choose 60p (it work with others as well)

    2 - Inside Media Encoder : choose the ProRes preset you want with the same frame frame rate you've chosen just before (60p for may exemple)

    3 - Render > you have now a good ProRes footage but with the wrong frame rate.

    4- Insite of Premiere (or after effects) : imprt your footage > right click on it > interprate footage > Assume this framerate : choose the original frame rate (120p in my case)

    Done! You can now work on a ProRes version on your footge with the right framerate.

     

    Ones again, Adobe ... what are you doing? I hope hollydays were good but it's time to work now!

      yaprod
      yaprod
      Participant
      September 29, 2020

      100p in point 4- for my case sorry

      B
      Brett_Kosmider
      Participating Frequently
      September 12, 2020

      This issue is far from resolved. Premiere Pro and AME 2020 eliminated the user's ability to transcode high frame rate media into post production codecs. Previously I was using AME to transcode MPEG-4 AVC/H.264 files to Apple Pro Res. On a Mac the Pro Res files cut like butter and it's my preferred workflow. Then, when CC 2020 came around I noticed AME was transcoding 120fps files to 60fps and there was no option within AME to create files faster than 60fps. My workaround was to use Apple Compressor. That worked until the most recent "updates" from Adobe. Now 120fps Apple Pro Res clips from Compressor are unable to be imported into Premiere Pro 2020. This is completely maddening! Why, Adobe, have you degraded the software and removed features? This is unacceptable.

        Shivangi_Gupta
        Community Manager
        Shivangi_GuptaCommunity Manager
        Community Manager
        December 17, 2019

        Hi all,

         

        I understand your point. I'll check with my resources about this question and update you soon.

        Please stand by!

         

        Thanks,

        Shivangi

          erich41370341
          erich41370341
          Participant
          January 4, 2020

          Could we please receive an update on this bug? It has been reported as a bug and has received votes. I'm unfamiliar with the process, but about how long should we expect to wait until this feature is fixed?

          Shivangi_Gupta
          Community Manager
          Shivangi_GuptaCommunity ManagerCorrect answer
          Community Manager
          January 6, 2020

          Hi erich41370341,

           

          Were sorry for the delay in response. The product team was not available because of the holidays. I discussed the issue with them.

          This feature of exporting a file in Apple ProRes 422 HQ codec with 120fps is not present inside Adobe Premiere Pro as of now.  I would request you to add your voice on the feature request post shared by one of the users above. Here's the link: https://adobe-video.uservoice.com/forums/911308-media-encoder/suggestions/39164290-bug-prores-limited-to-60fps-in-media-encoder-20%C2%A0

          I can not provide you any estimated time or date about the feature implementation, however I assure you that the product team has been notified about this.

           

          Thanks,

          Shivangi

          王皓亨王96672179
          王皓亨王96672179
          Participant
          December 15, 2019

          https://community.adobe.com/t5/media-encoder/media-encoder-2020-can-not-render-more-than-60fps/td-p/10766394

           

          I have already report this question before,but adobe did not do anything...

          Shivangi_Gupta
          Community Manager
          Shivangi_GuptaCommunity Manager
          Community Manager
          December 13, 2019

          Hi there,

           

          Thanks for reaching out. There are certain restrictions in the export frame rate with some codecs. Broadcast codecs can be exported with a maximum limit of 60fps.

          Have you considered exporting in HEVC format?

           

          Let us know.

           

          Thanks,

          Shivangi

            UNH_CPA
            UNH_CPAAuthor
            Participant
            January 17, 2020

            You are telling me that broadcast codecs (like ProRes) can only be exported at a maximum of 60fps, however in the 2019 version of media encoder I am able to export at higher frame rates. It seems as if Adobe removed this feature in the new version of media encoder. Is there any plan to fix this?

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