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estarkey
estarkey
Known Participant
Dec 18, 2019 7:02 PM UTC
Question

Media Encoder 2020 thinks files are offline when they are online

I am trying to queue up two very long exports in media encoder. One at a high bitrate  (140Mbps) and the same video at a more reasonable bitrate (30Mbps). Media Encoder states that the same two files are offline for each export, but they are clearly online, available and playable.

I did the 12 hour export, only to find the files replaced by the offline media graphic. How do I fix this issue, or do I just have to export these files one at a time in Premiere Pro?

 

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1 reply

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
Dec 18, 2019 11:53 PM UTC

Try importing the files into Premiere Pro again and substitute the newly imported files for the ones currently on the timeline.

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