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Inspiring
August 12, 2021
Question

Media Encoder 2021 15 stuck Loading Importer QuickTime Bundle on Big Sur

  • August 12, 2021
  • 4 replies
  • 1882 views

Recently updated OS on MacBook Pro (2018?) to Big Sur. Since then, when Exporting to Queue from Premiere Pro 15.2, Media Encoder 2021 (15.2) gets stuck on the splash screen saying "Loading Importer QuickTime Bundle". Trying to reinstall Media Encoder 15.4 using Creative Cloud desktop app but the download/install is extremely slow (over 1 hour).

 

I'm seeing multiple threads about Premiere Pro getting stuck Loading Importer QuickTime Bundle. Is there a solution? Has anyone had issues with Media Encoder + Big Sur?

This topic has been closed for replies.

4 replies

Lucky Hips
Participant
October 20, 2021

I've found that it helps to start Media Encoder before any other Adobe apps are open.

 

KazuTaAuthor
Inspiring
August 19, 2021

Reinstalling Media Encoder seemed to work for me.

Miss Che
Participant
August 18, 2021

Have th same problem since yesterday installed Big Sur 11.5.2 ((((

Warren Heaton
Community Expert
Community Expert
August 13, 2021

Which version of Big Sur is it?