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Chuck5C61
Participant
September 20, 2021
Answered

Media Encoder 2021 Doesn't Open

  • September 20, 2021
  • 1 reply
  • 645 views

Media Encoder 15.4.1 does not open on my machine. It hangs on the splash screen. If I roll it back to version 14.6, then it seems to open -- but not too useful as I am working in an AE Project on its latest version.

Lenovo System Model 20YQ003AUS
Windows 10 Pro 64-bit 20H2

11th Gen Intel(R) Core(TM) i7-11850H @ 2.50GHz 2.50 GHz

RAM: 32.0 GB (31.7 GB usable)
Intel UHD Graphics and NVIDIA RTX A2000 Latop GPU

    This topic has been closed for replies.
    Correct answer Chuck5C61

    No that didn't help as I was unable to open Adobe Media Encoder at all. Eventually this is something that our IT Department fixed, but I am unaware as to what they did.

    1 reply

    gupta shivangi
    gupta shivangi
    Legend
    September 24, 2021

    Hi there,

    We appreciate you writing in. We assume that you're trying to render your AE project from AME, however, it doesn't connect dynamically. Check out this article related to the issue you've reported: https://helpx.adobe.com/after-effects/kb/after-effects-composition-export-error.html

    Let us know if it helps.

     

    Regards,

    Shivangi

      C
      Chuck5C61AuthorCorrect answer
      Participant
      September 28, 2021

      No that didn't help as I was unable to open Adobe Media Encoder at all. Eventually this is something that our IT Department fixed, but I am unaware as to what they did.

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