Skip to main content
Participant
September 20, 2021
Answered

Media Encoder 2021 Doesn't Open

  • September 20, 2021
  • 1 reply
  • 645 views

Media Encoder 15.4.1 does not open on my machine. It hangs on the splash screen. If I roll it back to version 14.6, then it seems to open -- but not too useful as I am working in an AE Project on its latest version.

Lenovo System Model 20YQ003AUS
Windows 10 Pro 64-bit 20H2

11th Gen Intel(R) Core(TM) i7-11850H @ 2.50GHz 2.50 GHz

RAM: 32.0 GB (31.7 GB usable)
Intel UHD Graphics and NVIDIA RTX A2000 Latop GPU

This topic has been closed for replies.
Correct answer Chuck5C61

No that didn't help as I was unable to open Adobe Media Encoder at all. Eventually this is something that our IT Department fixed, but I am unaware as to what they did.

1 reply

gupta shivangi
Legend
September 24, 2021

Hi there,

We appreciate you writing in. We assume that you're trying to render your AE project from AME, however, it doesn't connect dynamically. Check out this article related to the issue you've reported: https://helpx.adobe.com/after-effects/kb/after-effects-composition-export-error.html

Let us know if it helps.

 

Regards,

Shivangi

Chuck5C61AuthorCorrect answer
Participant
September 28, 2021

No that didn't help as I was unable to open Adobe Media Encoder at all. Eventually this is something that our IT Department fixed, but I am unaware as to what they did.