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ScottFuture
Participant
October 27, 2021
Question

Media Encoder 2022 has me losing clients in 2021

  • October 27, 2021
  • 41 replies
  • 16710 views

I just finished finished editing a complicated project in Premiere Pro. Took three days. The client this is for loves my work. The subject is for a product launch,...TOMORROW MORNING.

 

I followed the same step as I always do, first error was that Media Encoder wasn't installed. ('Nonsense!' I said, 'I used it this morning.') But it was gone, for sure. Media Encoder 2022 was in my CC account page, waiting to be installed, so I loaded it. 

 

And now,...no export of any kind, to Media Encoder or directly to my computer seems to be possible. Closed the project and PP, restarted a few times,...nothing. 

 

I have a lot on the line here. What's going on? 

    This topic has been closed for replies.

    41 replies

    P
    Pdigilio4
    Participating Frequently
    August 11, 2024

    Amd Customer service couldn't care less. More and more companies now adays just completely hate their customers lol. 

    G
    gjamiil
    Participant
    March 8, 2022

    This is absolutle annoying. Ive been working on rendering my project now for 9 hrs. Ive unistalled, reinstalled, changed renderer from Metal to Software, Cleaned Cache, going to try and install a later version other than 22.2.

    B
    BrigitteRoars
    Known Participant
    December 13, 2021

    I have a workaround that seems to work (eventually):

    1. Cancel render (AME will crash)

    2. Reopen AME and remove dud render from queue

    3. Clean media cache (Preferences > Media > Media Cache Database > Clean

    4. Restart computer and add render compostion to queue again (from After Effects)

    5. Repeat steps 1-5 until render works

    It's very time consuming but it seems to get there in the end.

    J
    jholt88
    Participant
    December 6, 2021

    December 6th here....has Adobe released any updates to fix this issue?

    D
    defaultx8n3qrzgqgyu
    Participant
    December 7, 2021

    I finally works for me now.

      J
      Jim5CEC
      Participant
      December 7, 2021

      What (if anything) has changed? Did you do anything different? Has there been any acknowledgement from Adobe?

      I
      iCRAYO
      Participant
      December 2, 2021

      Hello, try this: https://www.youtube.com/watch?v=G_XfZMfc0NU&t=60s

      shealord
      shealord
      Participant
      December 1, 2021

      I was having the same issue and found a fix. I'm on Windows 10. When I installed CC2022, upon first launch of each new program, Windows would ask me to allow the app to communicate on public and/or private networks. I thought I had chosen to allow on both networks in each scenario, but it looks like I missed that option for AE and AME. Or maybe the prompt didn't come up.

       

       

      • Open Windows Security.

      • Click on Firewall & network protection.

      • Click the Allow an app through firewall option.

      • Click the Change settings button.
      • Check the app or feature you want to allow through the firewall

       

      I had to turn on private networks for a lot of my adobe apps. Now AE and AME are working together without a hitch.

      D
      defaultrzh7iup1crv7
      Participant
      December 1, 2021

      I've tried this but to no avail.
      I've added the apps to my 'Let through the firewall' page (Premiere, After FX and AME) in Windows 11 Private Networks but AME still hangs 'Connecting to Project' when I try to add an After FX composition.
      I CAN add Premiere Pro Sequences though, which is weird.
      So frustrating.

        D
        defaultx8n3qrzgqgyu
        Participant
        November 30, 2021

        Hey check out Aftercodecs for exporting from After Effects. It's a plugin for sale on aescripts + plugins website. It does mp4 and such without Media Encoder. 

        H
        Huzair21968503svu5
        Participant
        November 27, 2021

        this stupid software doesn't even access the AEP file. I imported one that doesn't work, I ended through after effects it doesn't work. Adobe stops F U C K I N G around.

          D
          defaultx8n3qrzgqgyu
          Participant
          November 23, 2021

          I'm going to buy a plugin this cyber monday that exports to .mp4 from After Effects. As it is, I have to export .mov from After Effects and export that file to mp4 in Media Encoder. It takes so much time. No more!

          D
          defaultrzh7iup1crv7
          Participant
          December 1, 2021

          I've always beehn under the impression that AME produces better quality output than After FX rendering.
          Am I mistaken?
          What's the plugin called?
          And is it me but surely an extra render of one file from QT to H.264 isn't a big deal (assuming the quality is okay)?
          Thanks guys.

          D
          defaultx8n3qrzgqgyu
          Participant
          December 2, 2021

          It's called After Codecs. It's a plugin for sale on aescripts + plugins website. I just got it, so haven't had a chance to test it yet. 

          S
          Sydney5E08
          Participant
          November 17, 2021

          Just here to say, I'm having the same issues. I've trying going to older versions and any other hack. The only thing that works is restarting my computer every 2 renders. It's november and this thread started at the drop of Media Encoder 2022. Please update adobe this is really tough to work through.

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