Skip to main content
Inspiring
February 11, 2022
Question

Media encoder 2022 not receiving projects from After Effects 2022 into its queue

  • February 11, 2022
  • 2 replies
  • 240 views

Hello,

I recently updated the adobe suite to the 2022 version and ever since I have been experiencing an issues with media encoder. When I export a project from after effects into media encoder, by hitting the 'add to adobe media encoder queue' option, encoder will open but will not load the project. I don't get any error messages, the program just opens and nothing happens afterwards. I have twice had to uninstall and reinstall both programs and after each time encoder will perform correctly a couple of times, and then the issues will occur again. I haven't found any info about this issue online so I'm not sure if others are experiencing it but hopefully there is some kind of fix for this somewhere because this is becoming extremely annoying.

Any help given is appreciated, thank you.

This topic has been closed for replies.

2 replies

Participant
February 18, 2022

Yes i'm experiencing the same thing. And also it sometimes comes up with error message  5027::12 that Media encoder isn't installed - so frustrating.

Kartika Rawat
Community Manager
Community Manager
February 17, 2022

Hi jasminet88!

Sorry about the trouble. Could you try some suggestions mentioned here? https://helpx.adobe.com/after-effects/kb/after-effects-composition-export-error.html

 

Let us know how it goes.

Thanks,

Kartika

Inspiring
February 17, 2022

thank you very much for replying! I checked recently for updates and it seems that they have released some stability updates so I applied those and for the past couple of projects encoder has worked correctly 🙂 if the problem arises again I will try the other options in the link you sent, and will let you know if any of them help.

 

thank you again!