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Kathi23269303x77m
Participant
March 21, 2023
Question

Media Encoder 2023 stops rendering H.264

  • March 21, 2023
  • 1 reply
  • 579 views

When I render videos from AE (H-264), Media Encoder stops working. 

 

I reset my computer and redownloaded AE + ME because I thought it was a storage / RAM issue but it's still not working. 

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1 reply

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David Arbor
Inspiring
March 27, 2023

Can you please be more specific? When you say it stops working, what happens? Does AME hang, fails with an error, crash, or something else?

What happens if you export directly via the AE Render Queue? 

 

If AME is failing and producing an error, you can click the blue text that says "Failed" (or something to that effect), which will bring up the log. If not, you can stil call up the log from the menu or by hitting Ctrl/Cmd+L and scrolling all the way to the bottom. This can give you more detailed info on why the job failed.

A
Alexandra21819105q4w9
Participant
April 6, 2023

I'm having the same issue. None of that helps. I have tried exporting as different formats, closing AE, nothing works.

D
David Arbor
Inspiring
April 6, 2023

Did you look at the log as I suggested above? It's hard to track these issues down when the only info is that "it doesn't work." An error in a log can be really useful if one exists.

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