Media Encoder cannot open HEVC H.265 HDR 10-bit videos
I have been struggling with Adobe support to make Media Encoder successfully open HEVC H.265 HDR 10-bit videos. This is actually the only reason I got a CC plan.
Public examples of videos with this problem:
Demo Ultra-HD - LG Chess - HDR
Demo Ultra-HD - LG Colors of Journey - HDR
Can somebody please try to open these in Media Encoder?
My setup: Windows 10 64 bit, GTX 1070
The error I see is: The file Filename.mp4 could not be imported. The source file appears to be corrupted. Please check that it is a valid file.
I confirmed with support that I have the HEVC codec installed correctly, as I can successfully export HEVC.
