Participating Frequently

Question

Media Encoder CC 2020 won't open in macOS

Forum|Forum|6 years ago
December 18, 2019
16 replies
18341 views

I tried to open Media Encoder 2020 but a message came up, "Adobe Media Encoder has encountered an unexpected error and cannot continue."

I'm using MacBook Pro & macOS Catalina v 10.15.2 (i just updated). Help!

Title edited by Mod

This topic has been closed for replies.

Show previous replies

yesyesBD

Participant

Same here.

Media Encoder 14.3 wont boot up, Disapears during the splash screen. Running Mac OS Catalina 10.15.5

Unistalled and re-installed a few times.

reverted back to 14.2 and that opens but take 4x longer to render than it did do before and often fails near the end of the render.

could really do with an update for this and quick please adobe team as it has totally ruined my workflow.

Can you let us know what is happening

Thanks

P

Penguinpd

Participant

Same with me? WTH???

Worked like a charm before update and now nothing... not even the older version of AME.

I have a weekly edit workflow that is now all shot to heck...

I can export directly out of AE but it's dissapointing to have to change my workflow that's been working for months now.

F

fredrikc62367367

Participant

Have the same problem. Not only with Media Encoder, but also with Premiere. Tried to reinstall them etc to no success. Also tried the online suggestions with files in library (SL cache). Also to no success!!!

I'm running 10.15.4

J

javiiimr

Participant

Have the same problem,

When I create a proxy of a video with Premier Pro, it gives me an error when I open media encoder. While it’s opening, appears the following error:

“Adobe Media Encoder has encountered an unexpected error and cannot continue.”

And after that, it closes. But, if I open it separately, it works correctly.

I have tried to install a previous version of Media Encoder and now it does not give an error when opening, but when the program is opened, no queued file appears.

I don’t know what to do…

INFO:

macOS Catalina. V10.15.4

Premier Pro 14.0.4

Media Encoder 14.0.3 (Files do not appear), 14.0.4 (Error when opening).

I need help I cannot continue without creating a proxy…

J

jasons15654456

Participant

I am having the same issue. I went to make proxies in PP and ME gave me the same error and now it will not open at all. I have unistalled and reinstalled 4 times. Still will not open. I am running an iMac Pro 2017 running Catalina 10.15.3
3GHz 10 core Intel xeon w
64GB RAM
SSD
Radeon Pro Vega 64 16GB

Please help!

jneydew14040192

Participating Frequently

Me too! It worked one time by luck and never again could I open it. It has to be a bug.

wtmlnz

Participating Frequently

Same here, the latest update on my Mac has resulted in Media Encoder not working for me.

I uninstalled and reinstalled both Adobe After Effects and Media Encoder, and still no luck.