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arewenotmen
Known Participant
August 1, 2018
Question

Media Encoder constantly freezing

  • August 1, 2018
  • 1 reply
  • 759 views

Just wondering if anyone is having problems with ME since the latest update?

I'm getting 30-40 second freezes doing simple things like changing format from QT to h264. Happens whether accessing ME directly or within Prem Pro.

Win10 Pro

32GB RAM

i7-4770 @ 3.40GHz

This topic has been closed for replies.

1 reply

Vidya Sagar
Adobe Employee
Adobe Employee
August 14, 2018

Hi arewenotmen,

Sorry for the performance issue. Try running the application as an Administrator & check the issue. Here are the steps: Run an Adobe program as administrator | Windows 7, Vista

If the issue persists, reset the preferences: Media Encoder Help | Set preferences

Let us know the status.

Thanks,

Vidya