Skip to main content
kcruz4k
kcruz4k
Participant
October 22, 2020
Question

Media Encoder Could not read from source

  • October 22, 2020
  • 1 reply
  • 373 views

I've been struggling with this issue for months on my Macbook Pro.  Every time I queue renders from After Effects and try to change export settings or render I get an error saying "could not read from source"

 

I have uninstalled and reinstalled ME and AE, all of creative cloud, and even reformatted my macbook several times.  Same error.  In need of a fix so I don't have to export in pro res from AE and then convert to h.264 in ME.

This topic has been closed for replies.

1 reply

gupta shivangi
gupta shivangi
Legend
October 23, 2020

Hi there,

We're sorry for the trouble. We'll need more information to troubleshoot the dynamic link related issue between AE and AME.

  • Have you used any third party plug-ins with your project?
  • What happens when you import the AE project manually in AME?
  • Adobe has recently released a new version for AE and AME. Did you update the application to test if it brings any change? Let us know.

Thanks,

Shivangi

kcruz4k
kcruz4kAuthor
Participant
October 24, 2020
  • I use the GoPro Reframe plug-in
  • When I import AE project manually the import window says "connected to 'project name'" but doesn't show any compositions to import
  • Yes I have kept updating with hopes to a fix, also tried using past media encoder versions.  Same issue.
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices