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2 replies

gupta shivangi
Legend
May 19, 2021 4:18 PM UTC

Hi Alonso5E57

We appreciate you writing in. We undertand you're unable to export your file from Media Encoder.

  • Which version of AME are you using?
  • Does it happen with every file? Are you encoding a prproj/aep file or transcoding a media file?
  • Could you share the crash log with us?

 

We'll analyze it for troubleshooting further. Looking forward to your response.

 

Regards,

Shivangi

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Participant
May 13, 2021 9:12 PM UTC

My media encoder keeps crashing my computer mid render as well

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