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T
TopherNASAJPL21033729
Participant
September 30, 2021
Question

Media Encoder Crashes on launch - v15.4.1

  • September 30, 2021
  • 1 reply
  • 664 views

Upon opening Media Encoder 15.4.1, it loads plugins and does this for a little bit. Then, it stops on "Loading Lock and Load CS5.plugin" and crashes, bringing up an "Error report..."

I can't locate this plugin. How does one fix this problem? It wasn't doing this until a recent update. However, even after installing Media Encoder 14.9.2 the problem continues.

Please advise.

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1 reply

T
TopherNASAJPL21033729Author
Participant
September 30, 2021

OK..nevermind. I fixed it myself.

 

I finally located the plugins in Library/Application Support/Adobe/Common/Plug-ins/7.0/MediaCore/CoreMelt (the maker of the plugin) and deleted that folder. All is well and Media Encoder loads again.

 

Previously, I was navigating to the *hidden* Library folder and not finding the right stuff along the same path.

 

-topher

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