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roostertoons
Known Participant
June 27, 2019
Question

Media Encoder Crashes When A video is exported to it from After Effects or Premiere

  • June 27, 2019
  • 1 reply
  • 305 views

Hello. I have the latest AE, Premiere, and Media Encoder

If I try to queue anything to Media Encoder, the program crashes.

What is the problem?

    This topic has been closed for replies.

    1 reply

    gupta shivangi
    Legend
    June 27, 2019

    Hi there,

    I understand your concern. Adobe Media Encoder's stability is dependent on various reasons like the system's hardware, process/task running during the render process, etc.

    • Does the application crashes while rendering or while the dynamic link manager is running to queue the projects inside AME
    • Do you get any error or notification when the application crashes?
    • Please share your system details(OS, RAM, GPU, etc)

    We're here to help.

    Thanks,

    Shivangi