Media Encoder crashing

Forum|Forum|4 years ago
June 11, 2021
4 replies
655 views

Hi all. It's been 2 days now that Media Encoder crashes and doesn't allow my to export media. Can anyone help please?

This topic has been closed for replies.

Joost van der Hoeven

Community Expert

Can you please share your system info? Like OS and version, CPU, RAM, GPU vRAM, AME version? Thanks. Also a screen grab of your issue will be helpful.

Are you using any 3rd party plugin's? You might need to remove or update them. CoreMelt is a particular one, but also older versions of Red Giant can cause issues.

C

ChrisOlivAuthor

Participating Frequently

Hi Joost. Thanks for replying. Aparantely Media Encoder is working fine with other projects. I't's the specific project it isn't happy with. I'm working on a Teams Project using proxies.
I'm using a PC running on Windows 10 version 20H2. My CPU is an AMD Threadripper 1950X 16-Core at 3.4GB.

64GB of Ram. GPU is NVIDIA GeForce GTX 1060 6GB.

The only plugin I have installed is Frame.io

Thanks for your help!

Peru Bob

Community Expert

If exporting from Premiere Pro or After Effects, try a direct export rather than using Adobe Media Encoder.

C

ChrisOlivAuthor

Participating Frequently

Yes that's what I've been doing. I think media encoder doesn't like my project for some reason. It seems to be working fine when exporting from another project. Thanks for your help Peru Bob!

S

Sumeet_Kumar_Choubey

Community Manager

Hi ChrisOliv

We're sorry about the poor experience. Have you tried switching the Renderer to Mercury Playback Engine Software Only & checked if it's working properly?

Thanks,

Sumeet