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Participant
December 23, 2021
Question

Media Encoder Crashing

  • December 23, 2021
  • 3 replies
  • 220 views

Help! I am getting this error message. Yes, my apps are all up to date and I restarted my machine. Working on a PC.

 

This topic has been closed for replies.

3 replies

gupta shivangi
Legend
December 24, 2021

Hi there,

 

We're sorry for the trouble. Could you test the issue after disabling hardware encoding under Preferences > Media ?

Let us know the outcome.

 

Regards,

Shivangi

Participant
December 24, 2021

Having the same issues with it for a few days now too. I've reinstalled all of the apps, full pc clean and reboot then re-install making sure all are the same version and adobe media encoder still won't open, or opens and then spends ages connecting to 'dynamic link server' before crashing or failing the project

 

you can export through After Effects or Premiere Pro directly but it takes like 4x longer. 

 

ADOBE Help us out! would have cancelled subscription already if i wasnt signed up for a year as for the past couple of months it has been nothing but hassle and really stomps all over your "creative dreams"  :(:(:( 

 

Let me know if you can find a fix. 

Ann Bens
Community Expert
Community Expert
December 23, 2021

Moved to AME forum.