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shimmer-ready
Participant
December 22, 2021
Question

Media Encoder desaturating random clips

  • December 22, 2021
  • 1 reply
  • 104 views

Several of my exports for the last two days have parts of the video where it looks like the color has been taken completely out. I can't figure out what is causing it. Looks fine in Premiere program window, only shows up in export. Has anyone else encountered this?

 

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1 reply

S
Community Manager
Sumeet_Kumar_ChoubeyCommunity Manager
Community Manager
December 25, 2021

Hi there,

 

We're sorry to hear about this. We can get this checked. Let us know the specifications of the media files used in the project & the export settings. Also, please share a screenshot showing the difference in the preview.

 

Thanks,

Sumeet

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