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OwenKitty09
Participant
December 23, 2019
Question

Media encoder does not use GPU during export

  • December 23, 2019
  • 1 reply
  • 1357 views

I have a Razer blade 15 with the  Nvidia GeForce RTX 2070 with Max-Q Design, and i wanted to re encode a boatload of screen recording videos into the MP4 format for Premere Pro editing, I have realized that Media encoder is relying on my integrated graphics card and not the dedicated graphics card, i have installed Nvidia's CUDA and set the rendering engine to Mercury Playback Engine GPU Acceleration (CUDA) and it still does not work. Does anyone have any ideas to solve this problem, Thanks.

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1 reply

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Yang5D31
Participant
August 23, 2020

I bought RTX2070 thinking that it can help to augment my encoding speed.  Dissapointed!!! still using integrated graphic card (usage 94%) and only 2% usuage on RTX2070. 

    T
    Thai5C65
    Inspiring
    September 25, 2023

    This is still an issue in 2023 with an RTX 3090.

     

    Davinci Resolve is so far ahead of Adobe with ability to utilize the GPU.  The exports are CRAZY fast there and you can see it using 100% GPU in their system.  Even in editing tab on the normal timeline, while Premiere Pro doesn't even know how to do that.

     

    Have spent literally entire days with support with them trying to get it to work, most likely with them knowing it will never work, but it's their job to succeed and close the ticket.  Every option for GPU is checked, doesn't matter if you clean install or have everything updated.  This has been an issue for so many years.....

     

    At this point it seems Adobe will never be able to utililize the GPU, which sucks, because I like using After Effects since Fusion is still in the beginning stages.

     

    If Adobe doesn't figure this out and DR figures out how to get Fusion to catch up....there will be no point in Premiere/AE subscription anymore.   Seems like a very bad business plan to not fix stuff like this.

     

    But for now, this literally sucks and is annoying because we have to deal with the insane longer export times if we want to use After Effects/Media Encoder.

    M
    mayjain7130546
    Participating Frequently
    September 28, 2023

    Hi @Thai5C65,

    Sorry for the problem and thanks for highlighting this. Can you please share your device details , export settings and product versions(AME/AE), and if possible, media/project files here https://helpx.adobe.com/creative-cloud/help/share.html ? Do you see the same issue with all export formats ?
    I exported one HEVC timeline to H264 & HEVC Match source presets on a Windows system (Window11, 12th Gen i9, 16core 32GB RAM system with Intel iGPU and Nvidia RTX5000 card) with AME 23.6 version , and found Nvidia GPU to be fully utlilized.( I am yet to find RTX3090 in-house, but thought RTX5000 will also provide a fair idea.) Sharing the screenshots. 

    Seems like different export presets are used in your workflow which are not fully utilizing the discrete GPUs. We would continue looking at it as per your feedback and share concrete details when we totally understand it.

    Thanks,
    Mayjain

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