Media Encoder Error 0XC0000005

Hi,

I've not used Media Encoder for a few months, but now that i come back to it, it refuses to start. It provides error code 0XC0000005. I've removed the application and re-installed twice - once retaining preferences and once removing them.

Any ideas on how to fix are more than welcome. Full error copy below:

Log Name:      Application

Source:        Application Error

Date:          02/05/2018 14:47:50

Event ID:      1000

Task Category: (100)

Level:         Error

Keywords:      Classic

User:          N/A

Computer:      laptop-06.WEMS.local

Description:

Faulting application name: Adobe Media Encoder.exe, version: 12.1.1.12, time stamp: 0x5acd3283

Faulting module name: ntdll.dll, version: 6.1.7601.23569, time stamp: 0x57f7c06e

Exception code: 0xc0000005

Fault offset: 0x000000000004dc9d

Faulting process id: 0x3b58

Faulting application start time: 0x01d3e21c27dd31c6

Faulting application path: C:\Program Files\Adobe\Adobe Media Encoder CC 2018\Adobe Media Encoder.exe

Faulting module path: C:\Windows\SYSTEM32\ntdll.dll

Report Id: 67311e8c-4e0f-11e8-961c-a4ec7a288aaa

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="Application Error" />

    <EventID Qualifiers="0">1000</EventID>

    <Level>2</Level>

    <Task>100</Task>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2018-05-02T13:47:50.000000000Z" />

    <EventRecordID>852076</EventRecordID>

    <Channel>Application</Channel>

    <Computer>laptop-06.WEMS.local</Computer>

    <Security />

  </System>

  <EventData>

    <Data>Adobe Media Encoder.exe</Data>

    <Data>12.1.1.12</Data>

    <Data>5acd3283</Data>

    <Data>ntdll.dll</Data>

    <Data>6.1.7601.23569</Data>

    <Data>57f7c06e</Data>

    <Data>c0000005</Data>

    <Data>000000000004dc9d</Data>

    <Data>3b58</Data>

    <Data>01d3e21c27dd31c6</Data>

    <Data>C:\Program Files\Adobe\Adobe Media Encoder CC 2018\Adobe Media Encoder.exe</Data>

    <Data>C:\Windows\SYSTEM32\ntdll.dll</Data>

    <Data>67311e8c-4e0f-11e8-961c-a4ec7a288aaa</Data>

  </EventData>

</Event>

Cheers

Phil