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Gene5DE8
Participant
February 15, 2022
Question

Media Encoder exceeds memory limit and crashes

  • February 15, 2022
  • 1 reply
  • 245 views

Hi,

as stated above: Media Encoder doesn't care about the memory limit i set. When reaching 100% memory load the ME crashes.

I tried several settings of the limit (between 26 and 10 GB), reinstalled the newest nvidia graphics driver and tested using a brandnew admin Windows-Account (that's what Adobe Support said i should try). All with the same result: exceeding and crashing.

 

I've got 32 GB of RAM, Win 10, AME v22.2 (but was the same with an older version.

 

Any hint what i could try?

 

Thanks!

Gene

    This topic has been closed for replies.

    1 reply

    S
    Community Manager
    Sumeet_Kumar_ChoubeyCommunity Manager
    Community Manager
    February 20, 2022

    Hi Gene,


    We're sorry about this. Are you still experiencing this issue? If so, let us know if it's happening while exporting any specific project or with all of them.

     

    Thanks,

    Sumeet

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