Media Encoder Exports empty MP4 and XMP file?

Tryed to do the proxies overnight but faced the problem again. As far as dozens of files were converted until the problem began, I disconnected the notebook from the second hdmi screen and put it aside to export the proxies, working in my jobs with another computer and monitoring the export at every couple hours.

And everything went fine. More than 120 files converted to 720p proxie with no further problems in 5 or 6 hours. In the first try 40 files were converted. Overnight just 38. So I assume that it's a bug related with Screensaver running for a big amount of time (my notebook just turn the screen off) or with the extended monitor.

As far I know, 2 hours are more than enough to convert 40 2 minute 4k files. So.. To me.. Looks like this problem have something to do with dual monitor workflow.

Everyone here are using another monitor?

same problem here.

working with some hundred clips, interviews, 4k, sony a7s2, 24p + h4n audio.

I faced a (LOT OF) BIG problems in penultimate version of premiere. among others... in proxy edition the 4k frame was not matching with the proxy file (in camera proxie files with same lenght and same timecode, not those a7s2 with problems). so i started to work with resolve to deliver my jobs.

installed the new version (13.0.2 build 38) so... I thought that would test if the bugs were corrected...

I'm beginning a new project. the camera crew did not made in camera proxies. I set to premiere/ame to do the 720p proxies directly through right click- proxies - create proxies - the 720p preset. the first 40 files are ok. than all m4v+xmp+crappy mp4.

restarted the computer, tried again just to see what happens next. again, at some point AME stops working properly and deliver m4v+xmp+crappy mp4.

really... I will not even try to edit it with premiere. I wish to because I really miss the dynamic link and essential graphics. resolve means that I MUST export each lower third I gonna use. not mentioning that i got to understand/learn the software. but premiere is not reliable. this is the first bug I've found in the very beggining of my work. don't even wanna know what will happen when the project grows complex.

set up:

notebook i7, 16gb, radeon

system ssd, 2tb 5200 rpm media cache (internal) and 2tb usb3 drive.

Hi Natassjaj,

Please attach a screenshot of the export settings.

Are you able to encode your video to other formats?

Make sure that you have enough space available at the export location.

Thanks,

Kulpreet Singh