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Participant
August 19, 2021
Question

Media Encoder exports video with errors

  • August 19, 2021
  • 1 reply
  • 190 views

I have created a video that rotates various product packshots. That means that I have multiple Layers of packshots the same size and position that are cutted together one after another, just the packshot color changes. After exporting the video through the Encoder, the video has errors that are not present in the file in After Effects. The packshot layers flicker, overlap, or do not display. The Encoder says that the export has been successful.

Already made several updates and tried to export on othe devices. Export settings are set on "maximum depth" and I rendered two passes.

Does anyone have an idea what the problem could be? 

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1 reply

gupta shivangi
Legend
August 19, 2021

Hi there,

This does not sound ideal. Could you share a screenshot of the export settings that you are choosing? Where do you check the playback preview?

Let us know. We're here to help.

 

Regards,

Shivangi

Anne5EBAAuthor
Participant
August 20, 2021

Thanks for your quick support!

Please find my screenshots of the export settings attached.

I check the previw on Quick Time Player. But even in other programms it's not shown correct.

So I guess it must be a problem with the export.

Please let me know if you have an idea 🙂

 

Best regards,

Anne