Media Encoder Failed Export Using Mettle Mantra VR
[UPDATE 12/13 3:56PST] I've been able to finally export. I restarted the computer, deleted all cache from Common folder in Application Support for Adobe, set Encoder to OpenCL GPU Acceleration, and I was finally able to get a clean export.
Hi all! So I'm trying to export in Adobe Media Encoder. It's a 360 video shot on a Samsung Gear 360, and I'm using Mettle Mantra VR plugins. Everytime it gets to the point in the timeline where I'm using Mettle Mantra Mobius Zoom, it quits on the export and marks the status as 'Failed.'
The Premiere project setting is using GPU Acceleration.
The rendered in Encoder is set to use GPU Acceleration as well.
I've tried both Metal and OpenCL (and even Software Only with no GPU for kicks), and it all poops out on me.
Any ideas?
I'm working on a 2016 Macbook Pro with 16MB RAM.
2.5 GHz Intel Core i7
AMD Radeon R9 M370X 2 GB
Intel Iris Pro 1536 MB
This is the error message I'm getting in the log:
##
- Source File: /var/folders/kf/m_k956dj0ksgnpkcmfrm57pr0000gn/T/ElGanzo_SSVR.prproj
- Output File: /Users/wasimmuklashy/Desktop/at_assembly_v2a_song2 Copy 01.mp4
- Preset Used: Match Source - High bitrate
- Video: 3840x1920 (1.0), 29.97 fps, Progressive, 00;04;52;26
- Audio: AAC, 320 kbps, 48 kHz, Stereo
- Bitrate: VBR, 1 pass, Target 10.00 Mbps, Max 12.00 Mbps
- Encoding Time: 00:10:15
12/12/2017 01:27:19 AM : Encoding Failed
-------------------------------------
The Operation was interrupted by user
-------------------------------------
- Encoding Time: 00:06:14
12/12/2017 01:53:13 AM : Encoding Failed
------------------------------------------------------------
A low-level exception occurred in: AE.Mettle Mantra Mobius Zoom (GPUVideoFitler::Render)
A low-level exception occurred in: AE.Mettle Mantra Mobius Zoom (GPUVideoFitler::Render)
A low-level exception occurred in: AE.Mettle Mantra Mobius Zoom (GPUVideoFitler::Render)
A low-level exception occurred in: AE.Mettle Mantra Mobius Zoom (GPUVideoFitler::Render)
A low-level exception occurred in: AE.Mettle Mantra Mobius Zoom (GPUVideoFitler::Render)
A low-level exception occurred in: AE.Mettle Mantra Mobius Zoom (GPUVideoFitler::Render)
A low-level exception occurred in: AE.Mettle Mantra Mobius Zoom (GPUVideoFitler::Render)
A low-level exception occurred in: AE.Mettle Mantra Mobius Zoom (GPUVideoFitler::Render)
A low-level exception occurred in: AE.Mettle Mantra Mobius Zoom (GPUVideoFitler::Render)
A low-level exception occurred in: AE.Mettle Mantra Mobius Zoom (GPUVideoFitler::Render)
A low-level exception occurred in: AE.Mettle Mantra Mobius Zoom (GPUVideoFitler::Render)
A low-level exception occurred in: AE.Mettle Mantra Mobius Zoom (GPUVideoFitler::Render)
A low-level exception occurred in: AE.Mettle Mantra Mobius Zoom (GPUVideoFitler::Render)
A low-level exception occurred in: AE.Mettle Mantra Mobius Zoom (GPUVideoFitler::Render)
Export Error
Error compiling movie.
Exception Occurred!
A low-level exception occurred.
Writing with exporter: H.264
Writing to file: /Users/wasimmuklashy/Desktop/at_assembly_v2a_song2 Copy 01.mp4
Writing file type: H264
Around timecode: 00;00;09;26 - 00;00;10;14
Rendering effect: AE.Mettle Mantra Mobius Zoom
Rendering at offset: 9.910 seconds
Component: AE.Mettle Mantra Mobius Zoom of type GPUVideoFitler::Render
Selector: 9
Error code: -1609629695
##
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