Media Encoder fails when Exporting MPEG2 from AfterEffects Error Code 19
I recently upgraded from CC2017 to CC2018 on both my PC at work and my Mac at home. When I was using CC2017 encoding 1920x755 (for digital signage) worked fine to a MPEG2 file. Today, I was trying to encode to a MPEG2 file, and started getting this error below. It happens on both my Mac at home and PC at work.
I can get a 1920x1080 to encode, (1920x754 and 1920x756 both encode ok), the size I need to export for digital signage is 1920x755.
Is there somewhere I can find what frame size is supported by MPEG2 codec?
I feel like I've eliminated "hardware or memory problems"
Things I've tried so far:
- Uninstalled and reinstalled Media Encoder latest version (kept preferences from old CC2017 and also deleted preferences)
- Cleared all my media caches
- Restarted
- Updated video card drivers
- Tried a new simple AE project
- Encoding Time: 00:00:02
08/27/2018 04:58:33 PM : Encoding Failed
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Export Error
Error compiling movie.
Codec compression error.
This codec may be unable to support the requested frame size, or there may be a hardware or memory problem.
Error completing render.
Writing with exporter: MPEG2
Writing to file: /Volumes/SubSSD/Decode_video/1 - Resources/1 - Footage/2 - Exports/Comp 1.mpg
Writing file type: mpg2
Around timecode: 00:00:00:01 - 00:00:01:08
Component: MPEG2 of type Exporter
Selector: 9
Error code: 19
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