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ronf87788315
Participant
May 4, 2021 3:59 PM UTC
Question

Media Encoder freezes every time

For the past couple of weeks Media Encoder has frozen a short way into the process on BOTH my laptop and desktop computers. Thankfully I can still export directly from Premiere Pro and wait for the file to finish encoding before proceeding. Major time loss. Both computers Dell PC's

 

Any Ideas for a fix? I have already reinstalled software on both PC's.

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3 replies

masundbe
Participant
May 4, 2021 5:35 PM UTC

Having similar issues on Mac. AE to AME.

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Peru Bob
Community Expert
Community Expert
May 4, 2021 5:31 PM UTC

You may need to update the graphics driver.

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ronf87788315
Participant
May 4, 2021 5:42 PM UTC
thanks for the reply.

All drivers and windows updates have been installed, as well as firmware
updates from Dell.
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