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hugos78438779
hugos78438779
Participant
December 31, 2018
Question

media encoder frezzes while importing footage to transcode

  • December 31, 2018
  • 1 reply
  • 295 views

Hello, every time when i import my footage 176 clips the encoder imports like 167 clips and than stops. But doesnt freeze. Then when i push the start encoding clips button green button encoder frezzes.

All greetings Hugo S.

    This topic has been closed for replies.

    1 reply

    gupta shivangi
    gupta shivangi
    Legend
    January 1, 2019

    Hi Hugo,

    Happy New Year!

    Thanks for reaching out to us. We're sorry for your issue. I understand you are getting performance related issues with AME. We'll need more information to troubleshoot the issue.

    • What are your computer specifications(OS, RAM, GPU, Processor)?
    • What is the format and resolution of the files you are trying to import for transcoding?
    • Where have you saved those files?

    Thanks,

    Shivangi

    hugos78438779
    hugos78438779Author
    Participant
    January 9, 2019

    - Hello, here is some additional information: I have a Dell Inspiron

    7577 with a I7700hq, 16gb ddr4 ram, Gtx 1060 maxq, and a 512gb nvme sad,

    and a 1Tb Hdd.

    - The Format ist H.265 and I would like to transcode them into Prores

    resolution 4k 25p and 1080 100p,

    - On the 1Tb Hdd I would like to transcode them onto the 1 the Hdd.

    Thanks in advance Hugo van Lennart

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