McCauley Motion

Participating Frequently

Question

Media Encoder hangs during batch

Forum|Forum|7 years ago
August 19, 2018
1 reply
714 views

Windows 10 1803

Adobe ME 12.1.2

CUDA with 1x 1070 ti 3x 1080 ti

Trying to encode cineform (.mov) proxies for hundreds of interviews. Every time I set it to go, it makes it through about 3-4 of them before hanging half way through one. Never hangs on the same one twice, just restarts the queue and hangs a few encodes later. Not unresponsive, but the encoding itself is frozen. I am still able to save the queue, but as soon as I go to close the app, it completely freezes and requires shutdown via task manager. Seriously need a fix for this

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Joost van der Hoeven

Community Expert

Community Expert

- What time of footage (camera, codec, frame size, frame rate, audio channels etc.)?

- How much RAM does this system have?

- Does it happen when you use software only?

- How much drive space is available on both the C: drive as on the media drive?

- Are loading the files over a network or of a local drive?

McCauley MotionAuthor

Participating Frequently

Hi Joost,

- Mixture of footage: C300 4K mxf, A7si 4K mp4, FS7 4K mp4, FS5 4K mp4. Doesn't hang on a particular type ever, just random.

- 64GB ME is only using up to about 10-20GB at a time

- I think I've tried switching to Software only but honestly can't remember. I'll give it a go on the next hang.

- 300GB on C and haven't seen any creep in space. Footage drive is at 5TB available, These proxies should be just under 1TB

- Local drive

Joost van der Hoeven

Community Expert

Community Expert

Seems your system is beefy enough...
If you feel it is a bug, you can file it here:

Premiere Pro: Hot (2150 ideas) – Adobe video & audio apps