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5 replies

Participant
Mar 23, 2021 3:35 AM UTC

I have the same problem, it works normally after rebooting.It's very disturbing.

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Inspiring
Mar 19, 2021 1:53 PM UTC

There's no information here for anyone to help you out. We don't know what version of either piece of software you're using, what OS, what GPU you have or anything about your project.

 

What does "not working" mean? Do you get an error? If so, please paste the error here. 

Have you tried exporting directly from AE instead of AME as a test?

 

Are both your AE and AME versions up to date? 

 

Please provide a lot more detail so we can try to help.

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Participant
Mar 19, 2021 4:20 PM UTC

I'm having issues as well. I'm using the latest version of Media Encoder. When I bring in a file and click on settings , the window opens up and the picture says Rendering. And then it crashes. It doesn't respond once I click on export settings. I've uninstalled and re-installed and it still happens. I didn't have this issue at all with the previous version.

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Inspiring
Mar 22, 2021 3:23 PM UTC

It would really be best if you started a new thread for your issue rather than piggy backing onto another one. It's difficult to troubleshoot two problems in the same thread because similar issues often have different solutions based on your system setup or software version.

 

I would try updating your GPU drivers, though.

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Participant
Mar 19, 2021 4:02 AM UTC

I am having the same issue. It will get stuck at 00:02, 00:01, or 00:00!

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