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photobuffalo
Participant
February 25, 2020
Question

Media Encoder not connecting with Dynamic Link

  • February 25, 2020
  • 10 replies
  • 33196 views

All apps are all updated 2020 versions.

All apps are installed in the same folder.

Premiere Pro CC 2020 will not queue media to AME through File -> Export -> Media -> Queue

After Effects CC 2020 will not connect with AME when rendering through AME

PP and AE also cannot communicate when I replace media with AE composition.

 

 

Possible cause of problem:
Deleted creative cloud apps folders from C drive then moved default installation to my other drive. All apps installed fine and are all working except for dynamic link.

 

I have tried the following:

Uninstalled all apps again - Did not work

Uninstalled AME then reinstalled - Did not work

 

Temporary workaround:

In AME I did:

File -> Add Premiere Pro Sequence/AE Composition and AME successfully added them to the queue.

 

Thoughts? Should I do a clean installation of the entire creative cloud app? How do I do that?

 

 

 

 

    10 replies

    A
    Admired_worldview5C32
    Participant
    December 13, 2023

    [SOLVED] If you have a preset that you use try double-clicking it in your "Preset Browser" located in the media encoder, your files should show up. It worked for me.

    P
    PeteGaskell
    Participant
    August 7, 2023

    For me this is usually associated with cache. AE/settings/media & Disk Cache/Empty Disk Cache

      J
      Jonathan Newman
      Known Participant
      January 5, 2022

      Same problem running Windows - dynamic link does not work connecting between AE and AME.

       

      NOTE FOR ADOBE:
      Dear Adobe engineers - the main reason myself and many others use Media Encoder to render an After Effects composition is to create a smaller, more manageable output such as an H264/MP4 export. Can I please, please, please suggest that you just add the ability to render this format direct from After Effects? Thank you!

        Shivangi_Gupta
        Community Manager
        Shivangi_GuptaCommunity Manager
        Community Manager
        January 11, 2022

        Hi there,

        We appreciate you writing in. Could you test the issue after disabling hardware encoding under Preferences > Media?

        Let us know the outcome.

         

        Regards,

        Shivangi

        R
        Renato p.
        Participant
        January 11, 2022

        I'm facing the same issue and I tried what you suggested.

        It doesn't work and It's VERY frustating.

         

        Regards,

        Renato

        K
        Kristian5EFC
        Participant
        November 4, 2021

        Just updated to version 22.0.0 and now I'm stuck with this problem again.. Yay.

          wilfreds23046370
          wilfreds23046370
          Participant
          November 8, 2021

          same problem here, now rendering in mov file right from the after effects render queue, than converting it into mp4 in media encoder for the client, frustrating 

          am2082
          am2082
          Known Participant
          June 19, 2020

          This is working for me as of version 17.1.1 Build 34 with After Effects and Media Encoder.

          B
          Brandonloshe
          Known Participant
          May 17, 2020

          Sorry for the frustration. Below is what Adobe staff themselves have announced/explained, as well as options and/or workarounds as they investigate this.

           

          https://community.adobe.com/t5/after-effects/unable-to-render-export-after-effects-comps-through-media-encoder/td-p/11066688?page=1

          am2082
          am2082
          Known Participant
          May 19, 2020

          Is this still the case with the latest release today? v17.1 Curious if it's fixed, but don't want to install to find out 🙂 

          J
          Jools808080
          Known Participant
          June 19, 2020

          As of right now, Dynamic Link dowesn't work at all on my machine.

           

          AE 17.1.1 and PR 14.3.0

           

          When I "Replace with AfterEffects Composition" AE opens a blank timeline with the video in the project file, but the footage is "invisible". I can see that the should be there based on the ountlines and anchor point, but nothing is displayed. Very annoying. 

          am2082
          am2082
          Known Participant
          May 4, 2020

          Count me in too as having the same issue with AFX and AME, both running the latest AFX is 17.0.6 Build 35, and AME is 14.1 Build 155. 

          Definitely something with Dynamic Link not running or not working between the programs. 

          M
          mark.thorsen
          Participating Frequently
          May 16, 2020

          This is INCREDIBLY frustrating Adobe. I very carefully update because of stuff like this. I was having buggy exports and localized the issue to encoder, upgraded to new encoder, now it can't communicate with premiere or AE. I am furious. People are throwing around an entire re-install of the suite to fix this? You have to be kidding me.

            Brandon Loshe
            Brandon Loshe
            Legend
            May 17, 2020

            Sorry for the frustration. Below is what Adobe staff themselves have announced/explained, as well as options and/or workarounds as they investigate this.

             

            https://community.adobe.com/t5/after-effects/unable-to-render-export-after-effects-comps-through-media-encoder/td-p/11066688?page=1

            Brandon Loshe
            Brandon Loshe
            Legend
            March 3, 2020

            Specifically which 2020 version of After Effects are you on? I've read and personally noticed some Dynamic Link issues between After Effects 17.0.2 and Premiere Pro. I'm not sure about Media Encoder, but perhaps it's a similar deal? A solution worked that for me: I rolled back to the base number for 2020 (17.0 for After Effects, 14.0 for Premiere Pro, and 14.0 for Media Encoder). A little bit of a pain to try, I know, but I wonder if that will fix things for you, too.

            M
            mukamac23450805
            Participant
            March 3, 2020

            I found a solution to this problem.  I deleted Adobe files in Cache folder:  Finder menu, Press Option Key then click Go, pick Library.  Click Caches folder, then delete Adobe folder.  After that, click documents on the finder window, then delete Adobe folder.  This will remove specific files from Adobe, it consist of customized files and other files from previous Adobe Versions.  Then delete Premiere and Media Encoder.  Install the updated version 14.3 of Premiere and Media Encoder. 

             

            After installing the updated version, Adobe recreates new folders in Cashes and Document.  Premiere and Media Encoder open and function.  The queue works from Premiere, but only if you open Media Encoder prior to initiating an export.  For some reason, if you don't have Media Encoder open, the Queue will not work.  There seems to be some corrupt files that are causing these issues.  However, it works for now.  I can now resume to editing.   Hope this can solve your problem.

              PalmaMultimedia
              PalmaMultimedia
              Participant
              June 23, 2022

              This worked for me, I just purged All Memory and Disk Cache and it worked; simple and effective. Thank you Marcus

              M
              mukamac23450805
              Participant
              February 25, 2020

              I'm having the exact same issue.  This seems to be an issues that goes back several years and several versions.  Sad to say, "every upgrade isn't really an upgrade."

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