Media Encoder not installed! 15.0

Forum|Forum|5 years ago
March 15, 2021
2 replies
1198 views

So I'm working with the latest updates on Premiere Pro AND Media Encoder. Premiere Pro tells me whe I try to queue an exports this! I got lots of stockfootage that needs to be exported and can't really just manually export everything..

Working on iMac with latest update Big Sur 11.2.3 . After I installed this the problem occured.

Please help! 🙂

This topic has been closed for replies.

gupta shivangi

Legend

Hi there,

This does not sound ideal. We appreciate that you have already checked the version of the application installed.

Was this project created on the same version of PR?

Let us know. We're here to help

Regards,

Shivangi

Joost van der Hoeven

Community Expert

Please check both Pr and AME are on the same version. If you use Premiere Pro 2021 you need to have Media Encoder 2021 installed. When using version 2020, both applications need to be 2020. You can't mix and match versions.

Joost van der Hoeven | Editor, Colorist, Animator & Adobe Master Trainer | Animotion

K

kimij35814460Author

Participant

Thanks even tho you propably didn't read the part "latest versions of both installed", doesen't that mean they should both be 2021 version 15.0. I uninstalled an reinstalled both also.

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