Skip to main content
jasonjasonjaosn
jasonjasonjaosn
Participating Frequently
October 26, 2023
Answered

Media encoder not installed 2023

I have updated all apps and restarted (mac studio M1 ultra) but I get this message when trying to render from AE 23.6.0 to AME 24, build 54.  Iit will not open encoder and I get this message: 

    This topic is closed to new replies. Start a new post to keep the conversation going.
    Marvelous_ninja154ACorrect answer
    Participating Frequently
    October 27, 2023

    @jasonjasonjaosn 
    You need to have the same major version of After Effects and Media Encoder installed.
    AE 23.x will only work with AME 23.x
    AE 24.x will only work with AME 24.x

     

    Best regards

    View reply

    2 replies

    Marvelous_ninja154ACorrect answer
    Participating Frequently
    October 27, 2023

    @jasonjasonjaosn 
    You need to have the same major version of After Effects and Media Encoder installed.
    AE 23.x will only work with AME 23.x
    AE 24.x will only work with AME 24.x

     

    Best regards

    Translate
    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    October 26, 2023

    You need to ask program questions in the forum for the program you are using
    To ask in the forum for your program please start at https://community.adobe.com/
    Moving from Using the Community (which is about the forums) to the Media Encoder forum

    Translate
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices