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jasonjasonjaosn
jasonjasonjaosn
Participating Frequently
October 26, 2023
Answered

Media encoder not installed 2023

  • October 26, 2023
  • 2 replies
  • 486 views

I have updated all apps and restarted (mac studio M1 ultra) but I get this message when trying to render from AE 23.6.0 to AME 24, build 54.  Iit will not open encoder and I get this message: 

    This topic has been closed for replies.
    Correct answer Marvelous_ninja154A

    @jasonjasonjaosn 
    You need to have the same major version of After Effects and Media Encoder installed.
    AE 23.x will only work with AME 23.x
    AE 24.x will only work with AME 24.x

     

    Best regards

    2 replies

    M
    Community Manager
    Marvelous_ninja154ACommunity ManagerCorrect answer
    Community Manager
    October 27, 2023

    @jasonjasonjaosn 
    You need to have the same major version of After Effects and Media Encoder installed.
    AE 23.x will only work with AME 23.x
    AE 24.x will only work with AME 24.x

     

    Best regards

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    October 26, 2023

    You need to ask program questions in the forum for the program you are using
    To ask in the forum for your program please start at https://community.adobe.com/
    Moving from Using the Community (which is about the forums) to the Media Encoder forum

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