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Domingos Manu225174270116
Participant
Jan 5, 2022 3:56 PM UTC
Answered

Media Encoder Not launching at all

Hi,

 

I tried reset computer, reinstalled several times, deleted every single adobe app, files and cloud for a full reset, used different versions of the Media encoder, and still nothing. When I press to start on the creative cloud is simply does not work. For sure there is some sort of bug, but from my side I tried everything I can do, therefore I would like to have some support.

Note: this is the 7 day trial version and I was eager to buy the annual subscription, but if this is a normal behaviour I don't think I'll be able to commit.

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Domingos Manu225174270116Correct answer
Participant
Jan 5, 2022 4:17 PM UTC

SOLVED:

I simply went to https://www.microsoft.com/en-us/download/confirmation.aspx?id=30679 and redownloaded Visual C++ Redistributable for Visual Studio 2012 Update 4. I found it after trying to launch the program directly on the folder and it seems that it was missing MSVCP110.dll.  The link above will reinsert the missing dll.

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2 replies

gupta shivangi
gupta shivangi
Legend
Jan 11, 2022 1:19 PM UTC

Hi there,

 

Thanks for keeping the thread updated. Give us a shout if you get any other issues.

 

Regards,

Shivangi

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Domingos Manu225174270116AuthorCorrect answer
Participant
Jan 5, 2022 4:17 PM UTC

SOLVED:

I simply went to https://www.microsoft.com/en-us/download/confirmation.aspx?id=30679 and redownloaded Visual C++ Redistributable for Visual Studio 2012 Update 4. I found it after trying to launch the program directly on the folder and it seems that it was missing MSVCP110.dll.  The link above will reinsert the missing dll.

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