Media Encoder Not Working

Forum|Forum|5 years ago
February 18, 2021
4 replies
620 views

Media Encoder is not working. I updated my MacBook Pro, and the app and have uninstalled and reinstalled Media Encoder twice with no luck. Need to upload a video and cant

Crash

D

dylan_6556

Participant

Same thing on Windows.

A

Alan25271867ytf5

Participant

Mine hasnt worked for a long time. Adobe, what are you doing about this problem?

Kevin-Monahan

Community Manager

Hi Alan,

Sorry. What are the symptoms of your problem? Let us know so we can help. Hope to get you back up and running ASAP.

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

A

Alan25271867ytf5

Participant

Hi. It just doesnt work when I try and render videos from after effects and
or adobe premiere. I have re installed Media encoder. Nothing happens and
it seems to be a common issue with thousands of people.

Thanks,
Alan

R

retrodas

Inspiring

Hello oliviah83099834,

I've fixed the problem. I deleted the third party plugins which was located /Library/Application Support/Adobe/Common/Plug-ins/7.0/MediaCore here. now it is working.

If you are using Windows you may find the plugins in this folder ; C:/Program Files/Adobe/Common/Plug-ins/7.0/MediaCore

I hope that works for you too.