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Participant
February 18, 2021
Question

Media Encoder Not Working

  • February 18, 2021
  • 4 replies
  • 620 views

Media Encoder is not working. I updated my MacBook Pro, and the app and have uninstalled and reinstalled Media Encoder twice with no luck. Need to upload a video and cant

4 replies

Participant
August 26, 2025

Same thing on Windows.

Participant
August 2, 2022

Mine hasnt worked for a long time. Adobe, what are you doing about this problem?

Kevin-Monahan
Community Manager
Community Manager
August 8, 2022

Hi Alan,

Sorry. What are the symptoms of your problem? Let us know so we can help. Hope to get you back up and running ASAP.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
Participant
August 21, 2022
Hi. It just doesnt work when I try and render videos from after effects and
or adobe premiere. I have re installed Media encoder. Nothing happens and
it seems to be a common issue with thousands of people.

Thanks,
Alan
Inspiring
March 13, 2021

Hello oliviah83099834,

I've fixed the problem. I deleted the third party plugins which was located /Library/Application Support/Adobe/Common/Plug-ins/7.0/MediaCore here. now it is working.

If you are using Windows you may find the plugins in this folder ; C:/Program Files/Adobe/Common/Plug-ins/7.0/MediaCore

I hope that works for you too.

Participant
August 23, 2022

Tried this tip, but Media Encoder is still not working... Help

Inspiring
February 19, 2021

Same problem here, I'm using iMac macOS Catalina 10.15.7.