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February 21, 2020
Question

Media Encoder Preset Tree Issue

  • February 21, 2020
  • 0 replies
  • 385 views

I'm running Adobe Media Encoder 2017.1.2 and had an issue crop up recently where all the Preset Group folders I had created disappeared. All the presets themselves were showing but the organization I had done was gone. I grabbed an older version of the PresetTree.xml from a back up and that restored things to how they were but does anyone have any thoughts on how/why the Preset Groups disappeared in the first place?

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