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Wayne G52
Known Participant
May 31, 2018 11:10 PM UTC
Question

Media Encoder Queue problem

Hi there,

Is anyone having a problem with sequences exported from Premiere into Media Encoder and will only Encode no more than one sequence at a time, the rest all fail?

I have been trying encode a DVD format sequence and a Blu Ray format with Adobe presets, one after another but keep getting the second sequence in the queue fail.

I have to close Media Encoder and import it in once again for it to work.

I look forward in hearing your comments.

Thanks

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    3 replies

    Kevin J. Monahan Jr.
    Kevin J. Monahan Jr.
    Legend
    Sep 28, 2018 7:42 PM UTC

    Hi Wayne Greensill,

    Is anyone having a problem with sequences exported from Premiere into Media Encoder and will only Encode no more than one sequence at a time, the rest all fail?

    Apologies. If you are still facing this issue, please give us a call. Contact Customer Care

    Thanks,
    Kevin

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    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    Wayne G52Author
    Known Participant
    Jun 9, 2018 12:23 PM UTC

    I take it Adobe staff can't help?

    Adobe you are complete waste of time when it comes to support and the money you lot are making, total disgrace!

    Premiere and Media Encoder is a complete waste of time. From one week to the next there is a different problem with your software.

    NOT HAPPY!

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    Kevin J. Monahan Jr.
    Kevin J. Monahan Jr.
    Legend
    Sep 28, 2018 7:43 PM UTC

    I take it Adobe staff can't help?

    Adobe you are complete waste of time when it comes to support and the money you lot are making, total disgrace!

    Typically, Adobe staff cannot answer every post on this forum. It's largely user to user based with some participation from staff. You need to contact us for direct assistance: Contact Customer Care

    Thank you for understanding,
    Kevin

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    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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