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CapitalF
Participant
Mar 5, 2020 12:36 AM UTC
Question

Media Encoder says it's not installed but AME & Premiere are same

Hi,

 

I've needed to use AME to export a sequence and recently updated Premiere and AME to 14.0.3, the latest build. When I click "Queue" in the export screen, it says that AME isn't installed, but it is and their build number is the same. 

 

I did recently re-install Creative Cloud's app since it disappeared from my computer but I was able to get everything updated yet am still running into this. Anyone encounter this? I've seen similar requests but nothing that's really clicked

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1 reply

creativarian
Participant
Mar 7, 2020 10:58 PM UTC

I am still experiencing the exact same issue.  

 

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